FREQUENTLY ASKED QUESTIONS
What is Scout Island Scream Park?
What is Scout Island Scream Park? A Halloween Festival For The Whole Family dreamed up by the creators of The Mortuary Haunted Mansion and New Orleans City Park Featuring… – Haunted Attractions, Fright Zones, Carnival Thrill Rides, Music, Food and a Scare-Free Kids Zone with a Haunted HayRide and Family Friendly Entertainment for All Ages. The 160+ year-old island incorporates about 50 acres of naturally landscaped property including foreboding woods, surreal lagoons, dark swamps, ancient oak trees and more.
Where is the entrance to Scout Island Scream Park?
The entrance is very close to the corner of Marconi Dr. & Harrison Ave. Look for the pedestrian bridge crossing the lagoon on Magnolia to enter the island.
Are there attractions and rides for kids at Scout Island Scream Park? What are the details?
We feature a KID ZONE for all kids! Kid carnival rides, entertainment, Haunted Mansion bounce house, and the Boogie Spookatular!
Is the event appropriate for all ages?
We have fun things to do for all ages. It is recommended that younger kids attend earlier hours rather than later hours. As the night descends upon the park, the creatures of the night emerge. The haunted attractions are intense and intended for age 13+ audiences. Kids can play and ride the younger rides in the Scare-Free Zones while others can ride the thrill rides and explore the haunts. Parents can enjoy a drink and listen to music or grab fun stuff to eat. Some attractions may not be appropriate for some younger guests. We leave it up to the parents to decide the appropriateness of the attractions for their children. None of the attractions are appropriate for pregnant women. All minors age 16 and under must be accompanied by an adult 21 years or older. Anyone 21 years or younger should be prepared to show a driver license, state ID, or passport before purchasing a ticket for entry.
How should I dress?
Much of the event is on raw land, in a natural environment. It is recommended that guests dress comfortably for the outdoors. Tennis shoes are recommended. Dress appropriately for the weather.
Where can I buy tickets?
Tickets can be bought online at our website www.ScoutIslandScreamPark.com anytime or at the Island entrance. Tickets sales on site will be available during operations hours and will stop one hour before closing. Attendance on the island and for certain attractions is limited per night and can sell out. First come first serve, so come out early!
What do I get with a ENTRY TICKET?
This base level $20 Festival Ticket gets you access to the island and everything it has to offer including the Kid Zone amenities, the Boogie Spooktakular , Hay Ride, all of the Fright Zones, The Kraken, music & entertainment. However, the haunted house attractions are not included in the cost of this ticket. Individual tickets for these attractions can be purchased on site. If you want to do everything, we recommend buying the GENERAL ADMISSION UNLIMITED ALL ACCESS TICKET.
What do I get with a GENERAL ADMISSION UNLIMITED ALL ACCESS TICKET?
ENTRY PLUS UNLIMITED ALL NIGHT ACCESS TO
- FRIGHT ZONES
- KID ZONE BOOGIE SPOOKTAKULAR ATTRACTION
- THE DEVIL’S SWAMP HAUNTED TERROR TOUR
- ZOMBIE OUTBREAK BATTLEFIELD LIVE COMBAT
- PHARAOH’S FURY HAUNTED HOUSE
- SCARE-FREE HAYRIDE
Can I upgrade my ENTRY TICKET to UNLIMITED ALL ACCESS?
YES YOU CAN! Upgrades are allowed only on site and will save you a significant amount of money over buying individual à la carte tickets for the carnival rides, hay ride, and haunted house attractions. The GENERAL ADMISSION UNLIMITED ALL ACCESS TICKET is the best value for the cost.
Is the event handicap accessible?
The festival grounds are ADA accessible, but please be aware that this is a large venue with great distances between haunted attractions. Also, it is an outdoor Halloween festival situated in a park. Therefore, most travel is over natural terrain with small hills and occasional dips. If it should rain, there will be mud in some places.
We do not provide personal care, golf cart rides, or push service. Please plan ahead and bring attendants, if needed. In addition, the festival does not provide wheelchairs for rent or loan. It is recommended that guests in need bring an all terrain motorized wheelchair. Please make arrangements in advance.
Tell attraction attendants if you have any special needs and we will do our best to accommodate you. Some of the attractions have areas that are not handicap accessible, but there are pass throughs around those areas that we can assist you with. But be aware, Haunted Attractions can contain loud sound, low lighting, intense special effects, sudden movements, strobe/fog effects, and enclosed spaces.
Accessible port-o-lets are available.
Group rates are available for groups of 50 or more with advanced reservations Contact Julie Lacour – [email protected]
HAUNTED HOUSE VIP CLUB
BUY ANY TICKET TO THE MORTUARY HAUNTED MANSION, 13th GATE, & RISE HAUNTED HOUSES & GET FREE EXPRESS UPGRADE TO SCOUT ISLAND SCREAM PARK!
BRING YOUR HAUNTED HOUSE VIP CARD RECEIVED AT THE MORTUARY TO SCOUT ISLAND SCREAM PARK, PURCHASE YOUR GENERAL ADMISSION UNLIMITED ALL ACCESS TICKET AND GET UPGRADED TO EXPRESS FOR FREE!
BUY ANY TICKET TO SCOUT ISLAND SCREAM PARK & GET FREE VIP UPGRADE TO THE MORTUARY, 13th GATE, & RISE HAUNTED HOUSES! SKIP THE GA LINE! PURCHASE A GENERAL ADMISSION TICKET & BRING YOUR HAUNTED HOUSE VIP CARD RECEIVED AT SCOUT ISLAND SCREAM PARK TO THESE HAUNTED ATTRACTIONS & SKIP THE GA LINE!
COCA-COLA PRODUCTS GET $5 Off FRIGHT TICKETS
Bring any COKE, DIET COKE, COKE ZERO, DR PEPPER, or SPRITE CAN OR BOTTLE to Scout Island Scream Park Ticketing and receive $5.oo Off the FRIGHT TICKETS! Offer is good only at the Main Ticketing Gate before entering Scout Island Scream Park. Not valid with any other upgrades, offers or discounts.
Where can I park?
Parking is allowed in designated areas around City Park. Please refer to the Park Map on this website for identified parking areas.
How much is parking?
Just like they say about the best things in life, parking in City Park is always FREE! Even during this Halloween Celebration. You’re welcome!
The Park may be subject to close due to bad weather. If you are at the park and we have inclement weather, pay attention to any announcements and follow cast member instructions.
No Refunds. It’s our job to scare you. If you ask, we did an excellent job! If you are too scared to finish the experience, ask the nearest security person to be escorted to the closest exit. There are no refunds due to rain, power outages, and other unforeseen conditions.
- While in an attraction: In case of an emergency, the house lights will be on full and an announcement will be made throughout the attraction. Follow instructions of the nearest cast member or security personnel to be shown to the nearest exit.
- While at Scout Island Scream Park: Pay attention to any announcements. There is a centralized emergency station clearly identified in case you may have issues that arise. This station is for medical emergencies, security situations, lost and found, etc.
Enter At Your Own Risk:
By purchasing a ticket to any of our haunt events, you acknowledge that you are Entering At Your Own Risk and take full responsibility for your actions as well as any circumstances that may develop as a result of experiencing the event. Our Haunted Attractions are not recommended for visitors who are pregnant, have heart conditions or are in general poor health. Purchasing a ticket constitutes you are in stable physical, emotional and mental health. You agree to hold harmless Eerie Ventures LLC., Scout Island Scream Park, City Park, The Mortuary, and/or any of the affiliates or assigns of those listed above for any reason, or liability, be it physical, emotional or mental. You are responsible for any damages that you cause to persons, property and/or equipment.
Touching Cast Members or Guests:
If you don’t touch us, we don’t touch you. Due to the very low lighting levels inside our haunts, occasionally you might accidentally come in contact with one of our cast or another guest. Be careful.
Just So You Know:
You may experience live Snakes, Bats, Rats, Raccoons, Roaches, Spiders, Gators, and Other Creatures Of The Night. It is not our intention for you to come in contact with any of these creatures. If you encounter any wildlife, please stay clear. If you are in any way injured or in danger, notify a cast member immediately and seek help.
This event employs various special effects and animatronics for your entertainment. These may include fog, strobe lights, water effects, loud sounds, lighting and projection. Be prepared to get wet! Use caution…Strobe lights may cause epileptic episodes.
Concessions & Souvenirs:
Glow Sticks to Food to Logo T-shirts and Caps… Yes. We sell bottles of water and cans of soda… even mosquito spray. Our gift shop sells souvenirs & other fun things…
The KRAKEN Craft Beer & Spirits Pirate Club offers upscale drinks. Festival style food is also offered in other areas of the park.
No recording devices are allowed at any time (video cameras, digital or flash photography, audio recording, etc,…) while in a haunted attractions. The haunts may regularly record events at all times. By purchasing a ticket, you are also granting us permission to use you recorded image or audio for any purpose.
Filming Disclaimer By purchasing a ticket and/or entering Scout Island Scream Park, you automatically agree to be filmed for any and all media purposes known now or to be developed, into perpetuity, without compensation or acknowledgement.
Other Do’s and Don’ts:
We DO NOT allow weapons of any kind, drugs, open flames, pets, laser pointers, flash lights, foul language, pushing, vulgar behavior, etc. in Scout Island Scream Park. You can’t take props, damage scenes, or touch our cast. Police, Firemen, and Security details are on duty for your protection and safety. Please enjoy going through the rides and haunts and everyone will have a night to remember.
Smoking is only allowed in designated areas. DO NOT THROW SMOLDERING CIGARETTE BUTTS ON THE GROUND. This is a natural environment. Don’t be the cause of an accidental fire.
Throw trash in designated receptacles.
Bathrooms are provided for your convenience. Please respect them.
How old do you have to be to work at the event?
You must be at least 16 years old to work at Scout Island Scream Park.
How can I have my Special Event at Scout Island Scream Park, Media Inquiries for a Story, or General Group Sales?
- Marketing – Ben Hulin – [email protected]
- Press & Media Inquiries – Amanda Frentz – [email protected]
- Group Sales & Customer Service – Julie Lacour – [email protected]
- Technical issues regarding ticket purchases- [email protected]
- Retail Vendor Applications –
- Employment – Christian Stokes – [email protected]
- Show Production – Christian Stokes – [email protected]
- Sponsorship Opportunities – Casie Duplechain – [email protected]
- GENERAL QUESTIONS CALL 504.421.2306
FRIENDS OF CITY PARK GET $5 Off FESTIVAL & FRIGHT TICKETS
Members of FRIENDS OF CITY PARK go to Scout Island Scream Park Ticketing and receive $5.oo Off the FESTIVAL & FRIGHT TICKETS! Offer is good only at the Main Ticketing Gate before entering Scout Island Scream Park. Not valid with any other upgrades, offers or discounts.